WhatsApp Business API: How To Use It For Your Business?

WhatsApp Business API: How To Use It For Your Business?

WhatsApp Business API, often known as WhatsApp API, is one of two WhatsApp Business solutions.  

On a consumer level, most people are familiar with WhatsApp as a popular instant messaging app for staying in touch with family and friends. 

However, some people would have discovered that it has applications beyond personal usage and have begun to utilize it to contact businesses for customer service issues. 

Similarly, if you own a small business, you may already be utilizing the WhatsApp Business app to answer to similar inquiries. 

There’s no doubting that the free software has a lot of useful features for entrepreneurs and small enterprises. However, when your firm grows, you may find them restricting and insufficient, prompting you to look for more complex services. If you’re in the process of growing and need a tool to handle your business’s customer service at scale, read on. 

In this blog, we’ll provide you with an overview of WhatsApp Business API, what it offers, how to get it, and more. 

To understand how WhatsApp Business API came about, we need to take a quick trip down memory lane.  

WhatsApp itself needs no introduction and we’re going to take a not-so-wild guess that you’re already familiar with the SMS messaging app, so we’ll keep this part short. 

Advantages of WhatsApp Business API 

Designed for growing businesses and bigger companies, the WhatsApp Business API has a lot to offer. Some of its benefits include: 

  • Having a centralized dashboard and shared team inbox for easy chat and customer management 
  • Allowing multiple users to sign into the dashboard at once 
  • Permitting third-party software integration  
  • Sending programmatic responses to customers’ queries 
  • Providing verification of an official business account via a green checkmark 
  • Tracking of performance and key metrics Etc. 

With so much to offer, it’s no surprise that an increasing number of businesses around the world are using WhatsApp Business API to manage their customer communications. 

WhatsApp Business API Integration 

One of the benefits of the WhatsApp Business API, as previously said, is that it allows for several connections with other systems such as CRMs, contact center tools, ticketing platforms, and so on. 

If you’re already using WhatsApp to communicate with customers and want to integrate it with other systems in your company, the first step is to get WhatsApp’s permission to access and utilize its business API. 

Accessing WhatsApp Business API 

Getting access to the WhatsApp Business API is a procedure that is both straightforward and complex, depending on the resources you have and are prepared to devote, as well as the path you pick. 

Keep in mind that APIs are simply a collection of methods and procedures for exchanging data between apps. It has no front-end interface on its own. 

Give Yourself a Head start Connect with ABTXT.COM right now and you’ll be able to go as soon as WhatsApp approves the request. We know the platform inside and out as an official WhatsApp Business Solution Provider and will assist you in checking all the boxes. 

ABTXT.COM will assist you if you’re a brand handling one WhatsApp API Client or a customer engagement of provisioning and retaining thousands of your video, images and documents. 

How Bulk SMS Services Help Businesses and Why it is Important Nowadays?

How Bulk SMS Services Help Businesses and Why it is Important Nowadays?

Mobile phones, as we all know, rule our digital world, thus mobile-focused marketing has become a major component of every strategic marketing plan. Every firm that wishes to preserve a competitive edge over their competitors and preserve an industry advantage must invest in mobile marketing. 

Communication has progressed from cumbersome, corded, portable telephones to mobile cellular gadgets that fit in the palm of your hand and function like a supercomputer. Communication methods have evolved in tandem with the advancement of communication technology. Emails, messages, and WhatsApp have all contributed to the globe being a smaller, more connected place. 

People are more aware of promoters’ attempts to reach out to them, making it simpler to reach out to them. Unlike email, which has a spam bin where the majority of promotional emails end up, SMS has no such backlogs. Bulk SMS services, in fact, are more successful in reaching out, with roughly 97 percent of text messages being opened. 

ABTXT.COM is well-known for offering the best and most cost-effective SMS service. At such cheap cost, it is possible to target clients individually. A cell phone is personal artillery that can be carried almost everywhere by anyone. 

It is constantly available, and the personal touch of sending an SMS to captivate your audience is included. It also keeps track of a person’s likes and purchases in the past. This effectively represents what a person may seek and is likely to obtain in the near future. As a result, this can be a useful tool for analyzing a person’s historical purchasing habits. 

What is Bulk SMS and Why is it important for businesses? 

Bulk SMS is a service that allows companies of all sizes to send massive numbers of SMS messages to a variety of mobile phones through many networks. Simply said, bulk texting allows you to send an SMS to a large number of people at once. Bulk SMS service might even become your perfect business pitch if used correctly. 

Bulk SMS distribution aids in the development of connections that lead to scalable results. This custom-built solution is especially helpful in supporting first-time businesses and SMEs in connecting with the suitable prospects through the complicated purchasing process. 

At the same time, via smart, well-targeted exposure, it enables firms to generate limitless chances. Bulk SMS allows customers to send large numbers of text messages both domestically and internationally. This is why text messaging is one of the most effective ways for businesses to reach out to a specific audience, whether locally or worldwide. 

Bulk messaging is an excellent platform for launching fun mobile marketing campaigns that will not only help you increase revenue but also help customers remember and cling to your brand. 

How can your business utilize a bulk SMS gateway? 

  1. Send reminders 

Customers nowadays are always on the go and want quick and accurate information from the businesses and services with which they deal. Customers’ perceptions of your organization can be improved by sending brief reminders. 

  1. Keep customers up to date 

Maintain contact with your loyal consumers and make them feel valued. 

  1. Send alerts if there is some problem your clients should be aware of 

If a customer service issue arises that has a direct impact on your customers, you may swiftly notify them to avert any disruption. People will value such knowledge since it is useful and avoids misunderstandings. 

Bulk SMS is not a service that is restricted by a company’s size. This bulk text messaging solution is suitable for businesses of all sizes. If you haven’t attempted this form of contact with your clients yet, you should give it a go-to experience the efficacy and ease that this form of engagement can deliver. 

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How to Use ABTXT.COM Email to SMS Service?

How to Use ABTXT.COM Email to SMS Service?

Please follow the instructions below to add your e-mail account [From Email Address] to the approved list: 1- Login to WWW.ABTXT.COM with your ABTXT.COM username and password. 2- In the “My Account” page you can see your “Email to SMS” icon. 3- Open Email to SMS settings page. 4- Add your email [From Email Address] in the email textbox and save your settings. How Email2SMS works: You can send an email in the format recipient`s mobile number@abtxt.com with your “Username” in the subject line, and the body of the email containing 160 characters of SMS Text message, more than 160 will be ignored. Our server receives the E-mail, authenticates the User, extracts the recipient`s mobile number, the message and then sends out the SMS Text message to all the intended recipients. Example of Email: Destination E-mail address: 4478xxxxxxxx@abtxt.com, 614xxxxxxxx@abtxt.com Subject: Username Body of the E-mail: Testing Email2SMS feature provided by ABTXT.COM. Please specify the country code before the mobile number without any starting + or zeros. For example, US 13056781923 UK 447878901234 AUS 61417891234 UAE 97150123456 IND 91989812346 For any further clarifications  or support request, please create support ticket at: http://supportcompany.net

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ABTXT SMS Gateway Information


ABTXT provides SMS gateway services for more than 750+ networks, you can send bulk SMS to mulitple countries. ABTXT gateway connected directly into multiple global mobile operators SS7 backbone. We provide users with industry standard access protocols such as SMPP, Users can connect from their SMPP 3.4 compliant application and can send and receive bulk and streaming SMS. SMS can be sent in different formats like text, Unicode, Long SMS, VCards, VCalendar, WAP Push, Ring tones as single or Group messages. Short code and Virtual Text number messages can be received from mobiles and delivery reports for messages sent can be received into a application or gateway using SMPP

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